Commonwealth Bank of Australia - Safety Management Training

25 Mar 2009

"Best OnlineLearning Solution: LearnX Awards 2009"

Providing managers with a course that is interactive, work related, flexible and time efficient are the major advantages of our approach. That and it contributed to very tangible busines benefits through cost reduction and improved Loss Time Injury Rate. The introduction of the new course resulted in a fall of the Lost Time Injury Frequency Rate (LTIFR), which fell from 2.8 in September to 2.3 in December, a considerable drop.

All of CBA's managers explored the 3D environment to practice putting in place measures that would prevent incidents from occuring. To ensure the learning was carried easil from the computer to the workplace, we used of real actors, shot against green screens, then super-imposed into the 3D environments of the banks' branches and offices.
 
The learner has access to a wide range of tools and scaffolds to assist in their choices . For example a notebook (virtual PDA Device with printable takeaway notes), help features and authentic policy documents linked from the course to the CBA Intranet.

Read the case study for more info on this ground breaking project.